Privacy policy

This policy explains how Zylergy, Inc. ("Zylergy", "we", "us") collects, uses and protects personal data when you visit this website or contact us through it. Zylergy, Inc. is a Delaware corporation and is the controller of the personal data described here.

This policy covers the website only. Data that customers put into the Zylergy products, or share with us during an engagement, is governed by the agreement with that customer; there we process it on the customer's behalf and under its instructions. Photos that technicians take in the products and the answers they confirm help train Zylergy's vision models. Training is on by default. An administrator can turn it off for the whole company, after a warning about what that changes.

1. Information we collect

Information you give us. When you write to us by email, we receive what you choose to send: typically your name, company, work email address, role and your message. When you book a call, the booking form asks for your name, email address and what the call is about; that form is provided by Calendly (see below). When you apply for a job, we receive your application email and anything you attach, such as a resume.

Information collected automatically. When you load a page, our hosting provider records standard technical data in its server logs: your IP address, the general location derived from it (city and country), browser and device type, the pages requested, the referring page, and the date and time. We use this to deliver the site, keep it secure and diagnose problems.

Cookies and tracking. This website does not set cookies and does not use analytics, advertising or social media tracking. Fonts and images are served from our own site, so loading a page does not send requests to third parties. The one exception is the booking calendar on our contact page: it is provided by Calendly, Inc. (USA) and loads only after you click "Choose a time". Calendly may then set cookies and processes your booking details under its own privacy notice. We do not track you across other websites, and we treat a Global Privacy Control or Do Not Track signal as a request not to be tracked, which matches what we already do.

Sensitive data. We do not ask for, and ask you not to send, sensitive personal data such as health, financial account, government identification or biometric information.

2. How we use it

• To respond to your inquiry and discuss a possible engagement or product purchase.
• To operate, maintain and secure this website.
• To consider your job application and contact you about it.
• To keep business records and meet legal obligations.

We do not use your personal data for automated decisions that have legal or similarly significant effects on you, and we do not build advertising profiles.

3. How we share it

We do not sell personal data, and we do not share it for targeted advertising. We share it only with:

• Service providers who act on our behalf under contract, currently our website host (Vercel Inc.), our email provider and our scheduling provider (Calendly, Inc.). They may use the data only to provide their services to us.
• Professional advisers, such as lawyers and accountants, under a duty of confidentiality.
• Authorities, where the law requires it or to protect our rights, our users or the public.
• A successor in a merger, acquisition or sale of assets, which would remain bound by this policy for the data it receives.

4. How long we keep it

We keep inquiry correspondence for as long as we need it to respond, to pursue or carry out a business relationship, and to meet legal and accounting requirements. After that we delete it. Server logs are kept by our hosting provider for a limited period under its own retention schedule.

5. Security

The site is served only over encrypted connections (HTTPS). We limit access to personal data to the people who need it and use reputable providers with their own security programs. No method of transmission or storage is completely secure, but we take reasonable measures appropriate to the data we hold.

6. Your rights

Depending on where you live, including Texas, California and other US states with privacy laws, and the European Economic Area and the United Kingdom, you may have the right to:

• confirm whether we process your personal data, and get access to it;
• correct inaccurate data;
• delete your data;
• receive a copy in a portable format;
• opt out of the sale of personal data, targeted advertising and profiling, none of which we do.

To make a request, email hello@zylergy.com with the subject "Privacy request", or write to us at the postal address below. We may need to confirm your identity before acting, and you may use an authorized agent. We respond within 45 days; if we need more time, we will tell you why, and we may extend once by up to another 45 days. We will not treat you differently for exercising these rights.

If we decline your request, you may appeal by replying to our answer with the subject "Appeal". We will respond to an appeal within 60 days. If you are a Texas resident and are not satisfied with the outcome, you may contact the Office of the Texas Attorney General at texasattorneygeneral.gov.

7. Visitors from the EEA, the UK and Switzerland

We rely on our legitimate interests to answer the messages you send us and to run and secure this website, and on legal obligation where the law requires us to keep records. Our providers store data in the United States; where data is transferred there from Europe, we rely on our providers' contractual safeguards, such as the European Commission's standard contractual clauses. You also have the right to object to processing based on legitimate interests and to lodge a complaint with your local data protection authority.

8. Children

This website is meant for businesses and is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has sent us personal data, contact us and we will delete it.

9. Links to other sites

Some pages link to other websites, such as the statistics sources cited on our solution pages. Their own privacy policies apply when you visit them.

10. Changes to this policy

We will update this page when our practices change and revise the date at the top. If a change is material, we will say so on this page before it takes effect.

11. Contact

Email: hello@zylergy.com

Postal mail:
Zylergy, Inc.
16192 Coastal Highway
Lewes, Delaware 19958
United States